Juliann Sharpe
Whitmire,SC
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork, and administrative needs.
Overview
20
20
years of professional experience
7
7
Certifications
Work History
Administrative Assistant
South Carolina Law Enforcement Division
Columbia, SC
07.2020 - Current
- Maintain computer files of all correspondence for CJIS, which includes the eligibility NDAs, challenges, ATF comparisons, and other necessary correspondence.
- Enter all SRMs (shopping carts) for CJIS administration.
- Compile monthly and annual reports for the departments of CJIS, including Public Dissemination, AFIS, CCH, Expungements, and SOR.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled incoming calls and directed callers to appropriate department or employee.
- Operate the livescan fingerprint system to capture high-quality images.
- Retrieve fingerprints from AFIS, or pull the most legible set of fingerprints from the file for fingerprint comparisons.
- Certify copies of fingerprint cards for in-state agencies, out-of-state agencies, as well as federal agencies, such as the DEA.
Program Assistant
South Carolina Law Enforcement Division
Columbia, SC
08.2019 - 07.2020
- Receive and open mail, and time-stamp all correspondence.
- Complete record checks by searching, filing, and mailing when completed.
- Process all requests for name checks. Accurately search by name, date of birth, and social security number.
- Processes name-change background checks.
- Prepare money for finance.
- Ensure record checks and monies balance on a daily basis.
- Handle chargebacks for duplicate charges on credit card accounts for name checks performed on the CATCH system.
- Assist the general public with any questions or concerns in a professional manner.
Cashier
Little Pigs BBQ
Columbia, SC
05.2006 - 08.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness and organization of the front counter area.
- Issued receipts, refunds, credits or change due to customers.
- Assist the customer by providing information and resolving their complaints.
- Answering phone calls and assisting customers with questions, pricing, and over-the-phone orders.
- Input daily invoices to send to the CPA for payment to distributors.
- Reconcile daily summaries of transactions to balance the books.
- Order necessary supplies for the front counter.
Data Entry Clerk
GiS
Chapin, SC
08.2006 - 09.2008
- Reviewed criminal history and background for employment for a variety of companies, and input the data for further review for employment.
- Spoke to court personnel when necessary to confirm or make corrections as needed in reference to criminal history.
- Worked independently at the required pace to keep up with the desired number of entries per day.
Education
High School Diploma -
Chapin High School
Chapin, SC06-2006
Skills
- Data entry
- Document management
- Microsoft Excel
- Microsoft Word
- Microsoft outlook
- Livescan operation
- Phone etiquette
- Scheduling
- Mail distribution
- Multitasking
References
References available upon request.
Certification
Notary Public
Timeline
Administrative Assistant
South Carolina Law Enforcement Division
07.2020 - Current
Program Assistant
South Carolina Law Enforcement Division
08.2019 - 07.2020
Data Entry Clerk
GiS
08.2006 - 09.2008
Cashier
Little Pigs BBQ
05.2006 - 08.2019
High School Diploma -
Chapin High School