Julianna Alas Mena
Roosevelt,NY
Summary
- Dynamic and detail-oriented professional with experience at Chopt Creative Salad Company, excelling in customer satisfaction and teamwork. Proven ability in inventory management and effective communication, ensuring fresh ingredients and organized workspaces. Bilingual with strong problem-solving skills, dedicated to enhancing client experiences and operational efficiency.
- Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment.
- Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Salad Maker
Chopt Creative Salad Company
06.2023 - 09.2025
- Prepared fresh salads according to standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of workstations and salad preparation areas.
- Assisted in inventory management by monitoring ingredient levels for freshness and availability.
- Helped customers complete purchases and join reward programs.
Receptionist
Chimney Company
09.2023 - 04.2025
- Coordinated appointment scheduling
- Handled multi-line phone system, responding to calls and relaying messages accurately.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Maintained organized filing system for client records and documentation compliance.
- Corresponded with clients through email, telephone, or postal mail.
Stock Room Associate
Aldo Shoes
06.2023 - 12.2023
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Organized stock room layout for efficient retrieval and storage of merchandise.
- Checked numbers manually and used hand-held equipment to locate products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor for merchandising compliance, contributing to overall visual appeal.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
No Degree -
Roosevelt High School
1 Wagner Ave 06-2024
Skills
- Packaging
- Cash Register
- Sales
- Bilingual
- Call Center
- Patient Interaction
- Stocking
- Negotiation
- Cash Handling
- Communication Skills
- Hospitality
- Presentation Skills
- Teamwork
- Positive attitude
- Problem-solving
- Cleaning and organization
- Time management
- Customer satisfaction
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Receptionist
Chimney Company
09.2023 - 04.2025
Salad Maker
Chopt Creative Salad Company
06.2023 - 09.2025
Stock Room Associate
Aldo Shoes
06.2023 - 12.2023
No Degree -
Roosevelt High School