Julianna Davis
Albuquerque
Summary
My experience in customer service and food service has refined my skills and abilities, making me a strong candidate for any role. I excel at multitasking with a positive attitude, always eager to take on new responsibilities and contribute to team success while ensuring customer satisfaction. My work ethic and drive to learn have made it easy for me to adapt to new situations and environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Uber Eats
Albuquerque, NM
04.2022 - 12.2025
- Maintained accurate records of deliveries, ensuring accountability and compliance with company policies.
- Communicated effectively with customers to provide updates on delivery status and address inquiries.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Team Member
Smith’s Food and Drug
8100 Wyoming Blvd NE
09.2024 - 04.2025
- Assisted with day-to-day operations, working productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Assisted in receiving and unpacking shipments, verifying quantities on purchase orders.
- Demonstrated product knowledge to effectively answer customer questions and make recommendations based on their needs.
- Guided customers to items they were searching for in the store.
- Assisted in the planning and execution of store events.
Team Member
Dion’s
11000 Central Ave NE
07.2022 - 08.2024
- Received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Collaborated with team members to optimize daily operations.
- Assisted in training new staff on operational procedures and safety protocols.
- Maintained inventory accuracy by performing regular stock checks and updates.
- Ensured compliance with health and safety regulations, conducting regular checks and staff training
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Shift Leader
Dairy Queen
4104 Louisiana Blvd NE
06.2019 - 08.2024
- Collaborated with other shift leaders to maintain consistent standards across all shifts.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained a clean and safe work environment while ensuring all employees upheld safety guidelines and protocols.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait time.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Managed inventory levels, reducing waste through effective stock rotation.
Food Preparation Volunteer
Albuquerque Isotopes
Albuquerque, NM
05.2018 - 07.2018
- Supported efficient operations with other volunteers for homeless shelter, preparing meals and organizing supplies.
Education
High school diploma - High school or equivalent
Digital Arts And Technology Academy
Albuquerque, NM05.2021
Skills
- Communication
- Problem-solving
- Multitasking
- Customer service
- Technology
- Professionalism
- Work ethic
- Teamwork
- Adaptability
- Critical thinking
Certification
- High school diploma
- Present
Timeline
Team Member
Smith’s Food and Drug
09.2024 - 04.2025
Team Member
Dion’s
07.2022 - 08.2024
Delivery Driver
Uber Eats
04.2022 - 12.2025
Shift Leader
Dairy Queen
06.2019 - 08.2024
Food Preparation Volunteer
Albuquerque Isotopes
05.2018 - 07.2018
High school diploma - High school or equivalent
Digital Arts And Technology Academy