Summary
Overview
Work History
Education
Skills
Timeline
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Julianna Moran

Hudsonville,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with accuracy.

Overview

2
2
years of professional experience

Work History

Hostess

Licari's Sicilian Pizza Kitchen
08.2022 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Directed customers efficiently to accommodate walk-in guests and reduce wait times.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Maintained clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Barista

Starbucks
11.2021 - 04.2022
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of point-of-sale system.
  • Contributed to positive team environment through effective communication and collaboration with colleagues.

Education

Bachelor of Arts - Ministry And Psychology

Northpoint College
2100 44th St SW
05.2027

Skills

  • Customer service expertise
  • Guest complaint resolution
  • Organization skills
  • Interactive communication skills
  • Effective multitasking
  • Professional demeanor
  • Menu memorization
  • Phone etiquette

Timeline

Hostess

Licari's Sicilian Pizza Kitchen
08.2022 - Current

Barista

Starbucks
11.2021 - 04.2022

Bachelor of Arts - Ministry And Psychology

Northpoint College
Julianna Moran