Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and delivering effective solutions.
Overview
12
12
years of professional experience
Work History
Property Manager
12 South Apartments - Cushman & Wakefield
Nashville, TN
09.2023 - Current
Oversaw budget preparation and expense management for property operations.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Managed relationships with clients, vendors, residents, and on-site team.
Experience with Yardi, Realpage, Elise AI, SmartRent, DoorKing, and LuxerOne.
Leasing Manager
Octave Apartments - Cushman & Wakefield
Nashville, TN
11.2021 - 09.2023
Trained leasing staff on operational procedures, fostering a collaborative team environment for improved efficiency.
Managed tenant relations, addressing concerns and enhancing satisfaction through effective communication.
Followed up on delinquent tenants and coordinated collection procedures.
Leasing Consultant
Octave Apartments - Cushman & Wakefield
Nashville, TN
04.2021 - 11.2021
Trained junior staff on best practices for tenant interactions and lease management.
Streamlined application processes, reducing turnaround time for leasing approvals significantly.
Experience with Yardi CRM.
Leasing Consultant
Lyric on Bell - American Landmark
Antioch, TN
03.2019 - 03.2021
Conducted outgoing calls and follow up with prospects to schedule appointments to tour the apartment community.
Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Experience with OneSite and RentDynamics.
Server
Pork Belly Farmhouse
Nolensville, TN
11.2018 - Current
Coordinated with management to optimize daily operations and service flow.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Host/Expeditor/Server
Table 3
Nashville, TN
05.2016 - 11.2018
Greeted and seated guests, ensuring positive first impressions and smooth dining experiences.
Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
Managed food and beverage orders efficiently, minimizing wait times for guests.
Delivery Driver
Jet’s Pizza
Nashville, TN
09.2014 - 05.2016
Delivered pizzas efficiently, ensuring timely arrival and customer satisfaction.
Assisted in training new drivers on delivery procedures and customer interactions.
Managed cash transactions accurately, maintaining financial integrity during deliveries.