Julie Shumate
San Antonio,TX
Summary
Dedicated and organized professional seeking an administrative assistant position where my extensive experience in office management, strong organizational skills, and proficiency in administrative tasks can contribute to efficient business operations and team success.
Overview
21
21
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
AirLife Medical, LLC
01.2024 - 04.2025
- Entered up to 80 orders daily for a medical supply company
- Collaborated with other departments to resolve issues regarding incorrect data entries
- Answered incoming calls and emails, providing frontline customer support
- Prevented key account losses by researching discrepancies and correcting problems
- Processed invoices for payment using accounting software
ADMINISTRATIVE
Precision Overhead Door
05.2022 - 06.2023
- Managed front desk operations and provided administrative support
- Coordinated appointments, meetings, and conferences
- Entered data into spreadsheets and managed records for reporting
- Processed invoices and maintained financial records
- Answered constant incoming calls and emails
- Provided administrative support to ensure smooth workflow
PARTNER
The Perfect Look, LLC
06.2004 - 04.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Fostered strong relationships through effective communication and issue resolution.
- Monitored inventory levels and placed orders to ensure adequate supply.
- Developed business strategies, systems, and procedures to enhance performance.
- Oversaw staff hiring, training, and scheduling.
- Managed administrative and office responsibilities for over 45,000 clients.
Skills
- Office Management
- Microsoft Office Suite
- Communication skills
- Customer Support
- Administrative Support
- Data Entry and Management
- Problem Solving
- Scheduling
Timeline
CUSTOMER SERVICE REPRESENTATIVE
AirLife Medical, LLC
01.2024 - 04.2025
ADMINISTRATIVE
Precision Overhead Door
05.2022 - 06.2023
PARTNER
The Perfect Look, LLC
06.2004 - 04.2022
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