Detail-oriented individual with 10 years of experience in customer service. Highly efficient in a fast-paced environment while maintaining customer satisfaction and safety standards. Known for reliability in mentoring new hires and commitment to collaborative environments.
· Lead small teams (2+) to maintain efficiency in a fast-paced environment
· Collaborated with management to implement practices that enhanced productivity and organized workplace operations
· Train and mentor newly hired employees on company values, store policies, and standard operating procedures
· Maintained workplace safety by identifying hazards and ensuring accessibility for crew and customers, contributing to a safer environment
· Managed inventory through all stages: ordering, receiving, and merchandising, ensuring optimal stock levels
· Volunteer with local nonprofit organization to improve quality control of food donations to underserved populations
English - Fluent
Spanish - Basic