Julie Ann Florry Quiroz
Killeen,TX
Summary
Driven professional with proven expertise in customer service and teamwork, honed at Teleperformance and Sarku Japan. Excelled in problem-solving and clear communication, enhancing customer satisfaction and operational efficiency. Demonstrated exceptional time management and collaboration skills, significantly contributing to team success without compromising quality.
Overview
10
10
years of professional experience
Work History
Crew Member
Sarku Japan
Killeen, TX
08.2019 - Current
- Worked front counter, and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Agent Services Representative
Teleperformance
Killeen, TX
12.2014 - 01.2016
Assisting customer for their new prescription, communicating and resolving customer needs and deliver the expected outcome.
Education
DCNHS
PhilippinesPharmacy Technician
The Training Center of Central Texas
Harker Heights, TX05.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Interactive communication skills
Timeline
Crew Member
Sarku Japan
08.2019 - Current
Agent Services Representative
Teleperformance
12.2014 - 01.2016
DCNHS
Pharmacy Technician
The Training Center of Central Texas