Seeking a full time position where my experience, passion for customer service, multitasking and managerial skills, combined with my friendly, detail-oriented personality can be part of a successful team. I pride myself on being ambitious, adaptable and having strong work ethic. While able to create a positive impression through efficient and professional interpersonal work relations.
Hi, I’m
Juliet Abney
Bakersfield,Ca
Summary
Overview
11
years of professional experience
Work History
The Horse in the AlleyBakersfield, CA
Server
10.2021 - Current
Job overview
- I have developed friendly yet professional rapport with guests while generating repeat business by providing exceptional customer service.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Able to politely and accurately upsell customers into buying premium products with finesse and honesty.
D9 Precision EstimatingBakersfield, CA
Office Manager
04.2018 - 03.2022
Job overview
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Oversaw receiving and organizing correspondence, answering and forwarding emails and calls while creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
The Old Fashioned Social DrinkeryBakersfield, CA
Bar Manager
05.2014 - 06.2017
Job overview
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Monitored cash intake to reduce discrepancies.
- Planned and coordinated special events to boost customer numbers and profits.
Solvang BrewingBakersfield, CA
Head of Craft Beer Sales Representative
05.2012 - 08.2016
Job overview
- Created strategic brand-building events to expand current product portfolio.
- Completed regular bar inventories and daily requisition sheets.
- Created professional sales presentations and attended retail trade shows to creatively communicate product quality and market comparisons.
- Achieved sales goals, increasing revenue by 36% for top accounts and expanding personal sales portfolio.
Education
California State University Berkeley
Bachelor of Science from Business Administration
06.2016
University Overview
- Graduated with a Minor in Marketing
Bakersfield College
Associate of Arts from Theatre Arts
05.2008
University Overview
Drinkery
- Against the Grain Artistic Scholarship Recipient
Bakersfield High SchoolBakersfield, CA
High School Diploma
University Overview
- Graduated a year early with honors
Skills
- Issue and Conflict Resolution
- Project Management
- Employee Coaching and Motivation
- Managing Operations and Efficiency
- Goal Setting
- Proper Fiscal Management
Timeline
Server
The Horse in the Alley
10.2021 - Current
Office Manager
D9 Precision Estimating
04.2018 - 03.2022
Bar Manager
The Old Fashioned Social Drinkery
05.2014 - 06.2017
Head of Craft Beer Sales Representative
Solvang Brewing
05.2012 - 08.2016
California State University Berkeley
Bachelor of Science from Business Administration
Bakersfield College
Associate of Arts from Theatre Arts
Bakersfield High School
High School Diploma
References
References
Aaron Hicks - CFO of D9 precision estimating
661.903.1014
Jose Ocampo - Owner of The Old Fashioned Social Drinkery and FN Chicken
661.900.3422
Beth and Jason Browder - Owners of The Horse in the Alley
661.323.6889
References
References
Aaron Hicks - CFO of D9 precision estimating
661.903.1014
Jose Ocampo - Owner of The Old Fashioned Social Drinkery and FN Chicken
661.900.3422
Beth and Jason Browder - Owners of The Horse in the Alley
661.323.6889
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