Julio Collazo
North Fort Myers ,Fl
Summary
Dynamic professional with a proven track record at AMC Theatres, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and clear communication. Skilled in multitasking and organization, consistently improving team productivity while maintaining high standards of service and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Crew Member
Kings Car Wash
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Supervisor
AMC Theatres
North Fort Myers
10.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Crew Member
Waste Pro
Fort Myers, FL
06.2021 - 12.2021
Machine Operator
Phillips Equipment
Davie, FL
01.2020 - 12.2021
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Crew Member
Kings Car Wash
Fort Myers, FL
04.2019 - 12.2020
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Apprentice Plumber
Advanced Plumbing And Heating
Fort Myers, FL
03.2019 - 09.2019
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
- Installed plumbing systems and fixtures in residential and commercial properties.
- Followed safety practices and procedures to reduce on-site risks.
Crew Member
AMC Theatres
North Fort Myers
01.2018 - 01.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
The Academy
Port Charlotte Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
Timeline
Supervisor
AMC Theatres
10.2024 - Current
Crew Member
Waste Pro
06.2021 - 12.2021
Machine Operator
Phillips Equipment
01.2020 - 12.2021
Crew Member
Kings Car Wash
04.2019 - 12.2020
Apprentice Plumber
Advanced Plumbing And Heating
03.2019 - 09.2019
Crew Member
AMC Theatres
01.2018 - 01.2019
Crew Member
Kings Car Wash
The Academy