Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julio Marco

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

8
8
years of professional experience

Work History

Server

Koze Teppan Grill
El Paso
05.2018 - 05.2026
  • Provided exceptional customer service in a fast-paced dining environment.
  • Addressed guest inquiries and resolved issues to improve overall dining experience.
  • Processed payments efficiently using point-of-sale system.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Assisted with food preparation and presentation on the teppanyaki grill.
  • Trained new servers on menu items and service standards to enhance team performance.
  • Supported training sessions for new servers on menu and service protocols.

Education

Some College (No Degree) - Electrical Engineering

Epcc
El Paso, Tx

Skills

  • Menu knowledge
  • Customer service
  • Order processing
  • Sales expertise
  • Upselling techniques
  • Training new staff
  • Time management
  • Team collaboration
  • Problem solving
  • Effective communication
  • Adaptability to change

Languages

English
Full Professional
Spanish
Professional

Timeline

Server

Koze Teppan Grill
05.2018 - 05.2026

Some College (No Degree) - Electrical Engineering

Epcc
Julio Marco