Julissa Parrilla
Sarasota
Summary
Dynamic and adaptable professional with a proven track record in customer service and problem-solving. Excelled at Indian Beach by creating welcoming environments and streamlining check-in processes. Demonstrated exceptional communication and attention to detail, significantly enhancing office workflow. Skilled in leveraging technology to improve service delivery, embodying adaptability and commitment to excellence.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Indian Beach Nursing and Rehab Center
06.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
To-Go Specialist
Outback Steakhouse
01.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Adapted quickly to new technology platforms for online ordering and delivery services integration.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
Education
High School Diploma -
Booker High School
Sarasota, FL05-2024
Skills
- Problem solving
- Communication skills
- Adaptability
- Customer Service Skills
- Attention to Detail
Timeline
Front Desk Receptionist
Indian Beach Nursing and Rehab Center
06.2024 - Current
To-Go Specialist
Outback Steakhouse
01.2023 - 01.2024
High School Diploma -
Booker High School
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