Summary
Overview
Work History
Education
Skills
Timeline
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Jumanni Hickson

The Bronx,NY

Summary

With over 7 Years of dealership experience from salesman to sales manager to finance manager my main goal has always been perfecting my craft . In each step up in my career I have obsessed over honing my skills daily ensuring that I leave each day more skilled than the last.

I have Experience with the full spectrum of customers and broken many stores records and there is always one common factor. Customers find me likable , knowledgeable , professional , and trust worthy . These same traits that have guided me this far, I look forward to exhibiting in a new team environment where I am rewarded directly by the overall performance.

Overview

7
7
years of professional experience

Work History

Finance Manager

Northstar Kia
06.2022 - 08.2023
  • Processed loan applications and monitored progress from start to finish.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Current warranty penetration of 91% .
  • Creating transparent, Professional yet friendly relationship with each customer .
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Stringently adhering and always informed on state and city laws pertaining to our industry to remain in good standing with Attorney General , Department of Motor Vehicle and etc...

Finance Manager

Victory Mitsubishi
01.2021 - 05.2022
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Processed over 80 contracts monthly with capacity for more.
  • Organizing documents and ensuring all regulatory documents are appropriately signed to to follow state and consumer guidelines.
  • Per copy average of $5,200.00.
  • Proficient in CDK, Dealertrack as well as Tekion (&& more).
  • Finding each customer unique and specific path to close whilst maintaining customer satisfaction and gross.
  • In depth knowledge of prime as well as subprime lenders to ensure 24-48 hour funding consistently.
  • Acquiring best loan terms for each customer in order to solidify their purchase with us rather than competitors.

Sales Manager

Northeast Kia
02.2018 - 03.2020
  • Exceeded sales quotas and increased profitability through effective sales strategy and conducting weekly team training to keep staff sharp and driven.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached and counseled sales personnel, assisting with individual process strategies and helping sales representatives reach targets.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Increased gross from 220k to 810k monthly .

Salesman

City World Toyota
01.2017 - 02.2018
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Answered telephone and email inquiries from potential customers.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • 15 - 28 units per month consistently.

Education

Bachelors - Business Management

Savannah State University
Savannah, GA
05.2017

High School Diploma -

Richmond Hill High School
Richmond Hill, GA
05.2013

Skills

  • Credit Analysis
  • Acquiring new and maintaining old Lender Relationships
  • Organizational Skills
  • Proficient in CDK , Dealertrack , Provision appraisals && more
  • Training and Team development
  • Spanish speaker
  • 24-48 Hour Funding
  • In depth knowledge of funding Requirements for each bank is slightly different
  • Trained in Communication for over half decade
  • Manage Cash Flow
  • Back end Product penetration currently 91%
  • Best Approvals in the business

Timeline

Finance Manager

Northstar Kia
06.2022 - 08.2023

Finance Manager

Victory Mitsubishi
01.2021 - 05.2022

Sales Manager

Northeast Kia
02.2018 - 03.2020

Salesman

City World Toyota
01.2017 - 02.2018

Bachelors - Business Management

Savannah State University

High School Diploma -

Richmond Hill High School

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Jumanni Hickson