Summary
Overview
Work History
Education
Skills
Timeline
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Junaya McLellan

Junaya McLellan

Fayetteville ,NC

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Kidzcare Pediatrics
01.2023 - 08.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.

Front Office Receptionist

The Joint Chiropractic
08.2020 - 12.2022
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Maintained clean reception area to promote positive, professional environment for clients.

Receptionist

Carter Clinic
02.2019 - 07.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.

Education

Certificate - Phlebotomy

Sampson Community College
Clinton, NC
05.2023

High School Diploma -

Union High School
Rose Hill, NC
06.2016

Skills

  • Document Retrieval
  • Customer Service
  • Compensation and Benefits
  • Excel Spreadsheets
  • Data Evaluation
  • Data Collection
  • Database Administration
  • Database Organization
  • Medical Terminology
  • Sorting and Labeling
  • Customer Relations
  • Data Entry Documentation
  • Calendar Management
  • Administrative Support
  • Performance Improvement
  • Prioritizing Patients
  • Internal Communications
  • Project Management
  • Phone Call Answering
  • Critical Thinking
  • Merchandising
  • Reading Comprehension
  • Time Management
  • Schedule Management
  • Records Management Systems
  • Microsoft Office
  • Team Bonding
  • Prioritization

Timeline

Administrative Assistant

Kidzcare Pediatrics
01.2023 - 08.2023

Front Office Receptionist

The Joint Chiropractic
08.2020 - 12.2022

Receptionist

Carter Clinic
02.2019 - 07.2020

Certificate - Phlebotomy

Sampson Community College

High School Diploma -

Union High School

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Junaya McLellan