Juniper Harrison
Brooklyn,NY
Overview
9
9
years of professional experience
Work History
Shift Leader
Burger Mojo
08.2019 - 03.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
Stocker
Albertsons
11.2016 - 05.2017
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Bagger
Albertsons
05.2014 - 11.2016
- Greeted guests entering and exiting store to foster customer satisfaction.
- Maintained customer satisfaction by assisting with carrying out goods.
- Returned unwanted merchandise and retrieved specially requested products.
- Worked together with cashiers to guarantee customer satisfaction.
Education
High School -
Abilene Christian High School
Abilene, TX05.2017
Skills
- Equipment Troubleshooting
- Problem-Solving
- Issue Resolution
- Cash Handling
- Strong verbal and written communication
- Complaint resolution
- Customer Service Management
- Team Supervision
Timeline
Shift Leader
Burger Mojo
08.2019 - 03.2023
Stocker
Albertsons
11.2016 - 05.2017
Bagger
Albertsons
05.2014 - 11.2016
High School -
Abilene Christian High School