Justice Mack
Tuscalooss,AL
Summary
Dynamic leader with a proven track record at Seafood King, enhancing customer satisfaction and streamlining operations. Expert in team leadership and inventory management, I excel in creating efficient, safe work environments and fostering staff development. Achieved significant improvements in customer loyalty and operational efficiency through innovative strategies and an outgoing personality.
Overview
8
8
years of professional experience
Work History
Bar Manager
Seafood King
09.2023 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Retail Manager
Phone City Communications
06.2020 - 09.2023
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Production Worker
Ard Logistics
08.2016 - 06.2020
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Education
General Studies -
Shelton State Community College
Tuscaloosa, ALDiploma -
Chelsea High School
Chelsea, AL05.2014
Skills
- Team Leadership
- Staff Training
- Health and safety
- Training and mentoring
- Inventory Management
- Organizational ability
- Guest Interaction
- Outgoing Personality
Timeline
Bar Manager
Seafood King
09.2023 - Current
Retail Manager
Phone City Communications
06.2020 - 09.2023
Production Worker
Ard Logistics
08.2016 - 06.2020
General Studies -
Shelton State Community College
Diploma -
Chelsea High School