Professional food service manager with strong background in deli operations. Demonstrates expertise in team collaboration, inventory management, and customer satisfaction. Adept at adapting to changing needs and maintaining high standards to achieve results. Known for reliability, leadership, and excellent communication skills.
Work History
Deli Manager
10 Years 8 Months
Publix | 02.2016 - Current
Oversaw daily operations of deli department, ensuring compliance with health and safety standards.
Trained and mentored staff on food preparation techniques and customer service excellence.
Managed inventory levels, optimizing product availability while minimizing waste.
Implemented cost-control measures, enhancing profitability through improved pricing strategies.
Developed promotional displays to drive sales and increase customer engagement within the deli section.
Coordinated scheduling for team members to ensure adequate coverage during peak hours.
Enhanced customer satisfaction by resolving complaints promptly and effectively within service area.
Auditor
1 Year
RGIS Inventory | 09.2016 - 09.2017
Assisted teams during inventory processes and provided training for auditors. Supported the development of auditors through structured training sessions.
Led inventory audits to ensure accuracy and compliance with company standards.
Developed and implemented audit procedures to improve operational efficiency.
Trained and mentored junior auditors on best practices in inventory management.