Justin Isaac
Santa Ana,CA
Summary
Business-focused professional with deep experience in client relations, account management, and team leadership. Skilled in problem solving, effective communication, and managing customer needs from start to finish. Brings a proven ability to build trust, support business goals, and improve service delivery.
Overview
34
34
years of professional experience
Work History
Owner/Operator
Wingspan
Santa Ana, California
01.2025 - Current
- Mastered pop-up restaurant business operations, covering recipe creation, prepping and cooking, inventory purchasing, kitchen cleaning and sanitizing, cash register operation, and customer service rep duties.
- Streamlined daily workflows, improving overall efficiency and productivity across departments.
- Implemented operational strategies that improved service delivery and reduced turnaround times.
- Monitored inventory, supplies, and equipment to ensure seamless Wingspan operations.
Account Executive
Fidelity Capital
Irvine, California
07.2005 - 01.2025
- Developed strong business client relationships for lease and loan placements, ensuring alignment with bank lending criteria.
- Managed client portfolios to deliver tailored capital financing solutions.
- Maintained CRM records and facilitated client communication throughout financing process.
Cashier/Forklift Operator/Food Stocker
Costco
Tustin, California
02.1999 - 09.2003
- Processed member purchases at Costco checkout using register and payment systems.
- Processed various payment methods at checkout to ensure customer satisfaction.
- Balanced register drawer and ensured adherence to cash handling procedures for accurate financial reporting.
- Maintained clean checkout lanes and organized front-end supplies.
- Scanned merchandise and packed items with careful handling.
- Operated forklift to transport goods across warehouse, contributing to efficient inventory management.
- Conducted routine safety checks on forklift to ensure operational reliability.
- Restocked food items on shelves to optimize inventory levels and enhance product accessibility.
Cashier/Cook/Manager on Duty
Rubino's Pizza
Irvine, California
04.1993 - 09.2003
- Assisted customers with inquiries, delivering exceptional service and resolving issues to foster customer satisfaction.
- Processed customer payments, ensuring accurate cash handling and timely transaction recording to enhance customer experience.
- Prepared high-quality pizzas and menu items, adhering to company recipes and standards.
- Maintained clean and organized kitchen, upholding food safety and sanitation standards to support a safe dining environment.
Education
GED -
Orange Coast College
Costa Mesa, CASkills
- Customer care and service
- Fast adapter
- Effective communicator
- Business operations management
- Kitchen operations
- Menu planning
- Food safety knowledge
- Inventory control
- Cash handling
- Problem solving
- Team leadership
- Personnel management
- Attention to detail
Timeline
Owner/Operator
Wingspan
01.2025 - Current
Account Executive
Fidelity Capital
07.2005 - 01.2025
Cashier/Forklift Operator/Food Stocker
Costco
02.1999 - 09.2003
Cashier/Cook/Manager on Duty
Rubino's Pizza
04.1993 - 09.2003
GED -
Orange Coast College