Justin James
Los Angeles,CA
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
5
5
years of professional experience
Work History
Group Sales Manager
Monbeau Afrique
Los Angeles, California
06.2024 - Current
- Resolved customer complaints regarding sales and service.
- Engaged in outbound calls and emails as needed to promote products or services.
- Resolved customer complaints quickly and professionally while adhering to company standards.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Ensured compliance with company policies and procedures related to group sales operations.
- Directed and coordinated products, services and sales activities.
- Forecasted and developed annual sales quotas to determine annual and gross-profit plans.
- Developed and implemented successful sales strategies to increase group sales.
- Recruited, hired, trained, mentored, evaluated performance of team members in the department.
- Coached, developed and motivated team to achieve revenue goals.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Enhanced sales volume through skilled support to both new and inactive customers.
Assistant Manager
7-Eleven
Los Angeles, California
03.2023 - 04.2024
- Prepare and bake pizzas, wings, etc…
- Provide exceptional customer service by handling cash transactions, and ensuring customer satisfaction
- Maintain cleanliness and organization of the back office and store front areas
- Handle daily and weekly orders for restocking of the store
- Handle daily cash summary report and invoice summary report
Assistant Manager
Psycho Bunny
Aventura, Florida
08.2021 - 01.2023
- Engage with guest and provide help with sizes
- Answer phone calls coming into the store
- Take care of mannequins and floor display
Flag Football Coach/Referee
MARJCC
Aventura, Florida
08.2021 - 05.2022
- Game-plan for weekly games
- Plan workouts for different teams (Ages 6-16)
- Know rules and other standards for gameplay
Prep Cook
Salty Donut
Miami, Florida
07.2021 - 11.2021
- Make Glazes for Donuts Daily
- Label different glazes
- Organize ingredients in kitchen
Sales Associate
Nordstrom
Miami, Florida
05.2021 - 07.2021
- Clean and stage floor
- Interact and recommend items to customers
- Handle Cash transactions and closing register
Tutor/Camp Coach
Benedictine College
Atchison, Kansas
08.2019 - 05.2021
- Assisted with Elementary School grades K-5 for Mathematics And English
- Helped teacher lead group assignments
- Planned Sport related activities for Grades K-8
- Lead Small groups of 5-7 children during camps
Miami Northwestern Culinary Program
Miami, Florida
- Competed in Multiple Cooking Competition throughout High school
- Worked Grill, Deep Fryer
- ServSafe Certification
Education
Associate Arts - Business Management
Miami Dade College
Miami, FL05.2022
Bachelor's Degree - Finance
Benedictine College
Atchison, KS05.2021
Skills
- Customer service
- Sales strategies
- Customer engagement
- Sales presentations
- Sales training
- Brand awareness
- Leadership development
- Solution selling
- New hire onboarding
- Full-cycle sales process
- Business analytics
- Sales quota management
Timeline
Group Sales Manager
Monbeau Afrique
06.2024 - Current
Assistant Manager
7-Eleven
03.2023 - 04.2024
Assistant Manager
Psycho Bunny
08.2021 - 01.2023
Flag Football Coach/Referee
MARJCC
08.2021 - 05.2022
Prep Cook
Salty Donut
07.2021 - 11.2021
Sales Associate
Nordstrom
05.2021 - 07.2021
Tutor/Camp Coach
Benedictine College
08.2019 - 05.2021
Miami Northwestern Culinary Program
Associate Arts - Business Management
Miami Dade College
Bachelor's Degree - Finance
Benedictine College