Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Justin Reyes

Brooklyn

Summary

Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Crew Member

Trader Joe's
New York
07.2024 - 09.2025
  • Provided exceptional customer service to enhance shopping experience.
  • Operated cash register and processed transactions efficiently.
  • Assisted with inventory management, restocking shelves promptly.
  • Resolved customer complaints in a professional manner.

Customer Service Representative

Home Depot
New York
01.2025 - 06.2025
  • Assisted customers with inquiries and provided product information.
  • Resolved customer complaints through effective communication and problem-solving.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.

Project Manager

HVAC
New York
01.2022 - 06.2024
  • Managed project schedules and timelines for HVAC system installations.
  • Coordinated communication between clients, vendors, and team members.
  • Provided guidance to team members regarding tasks assigned to them.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.

Counselor

YMCA of Greater NY
New York
01.2018 - 11.2022
  • Developed engaging lesson plans for diverse student needs and learning styles.
  • Created a safe, comfortable learning environment for students by establishing positive relationships with them.
  • Communicated with parents and guardians about student daily activities, behaviors and related issues.
  • Encouraged critical thinking skills among students through problem-solving activities.

Education

High School Diploma -

Bushwick Highschool
Brooklyn, NY

Skills

  • Customer service
  • Client communication
  • Conflict resolution
  • Inventory management
  • Problem-solving
  • Performance management
  • Operations management

Certification

-osha licenses for safety.

-F60, G60

-supervior osha 60 hour licenses

Languages

English
Native/ Bilingual

Timeline

Customer Service Representative

Home Depot
01.2025 - 06.2025

Crew Member

Trader Joe's
07.2024 - 09.2025

Project Manager

HVAC
01.2022 - 06.2024

Counselor

YMCA of Greater NY
01.2018 - 11.2022

High School Diploma -

Bushwick Highschool

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