Justin Luptak
Glen Rock,USA
Overview
10
10
years of professional experience
Work History
Driver
Uber
Cleveland, OH
- Current
Server
BJ'S Restaurant & Brewhouse
Orange, OH
12.2024 - Current
- Handled front of house operations including customer food and beverage orders
- Worked multiple POS systems ranging from cash management and exchange, to order and alteration input
- Greeted guests and coordinated seating and placement
- Assisted with training of incoming staff, including communication between kitchen and house staff, cash management, conflict resolution, and learning to adapt to high pressure situations
- Learned new skills, such as memorizing new changes to menu, pricing, policy, and portions/measurements as needed
Server
Winking Lizard Tavern
Lakewood, OH
05.2023 - 02.2024
- Handled front of house operations including customer food and beverage orders
- Worked multiple POS systems ranging from cash management and exchange, to order and alteration input
- Greeted guests and coordinated seating and placement
- Assisted with portions of new hire training
Business Development Representative
Angstrom Graphics
Cleveland, OH
02.2023 - 05.2023
- Assisted in developing outreach materials and templates for client information documentation.
- Used various software programs as well as private research to obtain contact data for and identify potential new clients.
- Worked alongside sales team to develop and maintain relationships with new clients in targeted areas including universities, major retailers, and casinos via phone and email outreach.
Second Shift Supervisor
Midnight Boutique W. 25
Cleveland, OH
03.2018 - 02.2023
- Handled large volume of incoming sales and inquiries, product promotion and display/arrangement.
- Consistently set personal and store records for sales and developed proven techniques and skill sets regarding sales in a boutique setting with a rapidly changing inventory.
- Managed training of new employees and assisted in developing training materials and employee handbook.
- Placed orders with and set relationships with multiple vendors and wholesalers and assisted in developing an ordering schedule with local, national, and international distributors.
- Tracked incoming and outgoing inventory on and off location on a weekly basis.
- Researched multiple industries to keep up with new developments and products to keep store inventory fresh and relevant.
Server
Bob Evans Restaurants
Lakewood, OH
08.2017 - 12.2017
Server
Perkins Restaurant and Bakery
Middleburg Heights, OH
01.2016 - 07.2017
- Handled front of house operations including customer food and beverage orders
- Worked multiple POS systems ranging from cash management and exchange, to order and alteration input
- Greeted guests and coordinated seating and placement
- Managed complete training of incoming staff, including communication between kitchen and house staff, cash management, conflict resolution, and learning to adapt to high pressure situations
- Learned new skills, such as memorizing new changes to menu, pricing, policy, and portions/measurements as needed
Education
High School Diploma - undefined
Copperas Cove High School
Copperas Cove, TX06-2010
Skills
- Customer service
- Strong work ethic
- Cash handling
- Team collaboration
- Sales expertise
- Relationship management
- Point of sale operation
Languages
English
Timeline
Server
BJ'S Restaurant & Brewhouse
12.2024 - Current
Server
Winking Lizard Tavern
05.2023 - 02.2024
Business Development Representative
Angstrom Graphics
02.2023 - 05.2023
Second Shift Supervisor
Midnight Boutique W. 25
03.2018 - 02.2023
Server
Bob Evans Restaurants
08.2017 - 12.2017
Server
Perkins Restaurant and Bakery
01.2016 - 07.2017
Driver
Uber
- Current
High School Diploma - undefined
Copperas Cove High School