Justyz Smith
Old Forge ,Pa
Summary
Dynamic and dedicated professional with extensive experience in customer service and teamwork at KFC. Proven ability to enhance guest experiences through effective communication and engagement. Skilled in multitasking and maintaining high standards of cleanliness, ensuring safety and satisfaction in fast-paced environments. Committed to delivering exceptional service and fostering positive interactions.
Overview
2
2
years of professional experience
Work History
Crew Member
KFC
04.2024 - 05.2024
- Operated kitchen equipment and tools to prepare food items efficiently.
- Delivered excellent customer service by taking orders and addressing inquiries promptly.
- Maintained cleanliness and organization of the dining area and kitchen environment.
- Collaborated with team members to ensure smooth operations during peak hours.
- Followed safety and sanitation standards to uphold food quality regulations.
- Assisted in inventory management by restocking supplies as needed.
- Worked front counter, drive-thru and other areas.
Actor
Reaper’s Revenge
09.2023 - 10.2023
- Performed character acting to enhance immersive experiences for visitors.
- Engaged with guests to create memorable and frightening interactions.
- Adapted performance based on audience reactions to maximize engagement.
- Maintained costumes and props to ensure high-quality presentation standards.
- Followed safety protocols during performances to ensure guest well-being.
- Enhanced guest experience by embodying various scare roles and maintaining character throughout performances.
Amusement Ride Operator
Knoebels Amusement Park
08.2023 - 09.2023
- Operated amusement rides while ensuring adherence to safety protocols and guest guidelines.
- Conducted pre-ride inspections to verify equipment functionality and safety measures.
- Assisted guests with boarding procedures, providing clear instructions for ride operation.
- Monitored ride performance and responded promptly to any operational issues or guest concerns.
- Educated guests on safety rules, fostering a secure environment for all riders.
- Provided exceptional customer service by addressing inquiries and enhancing overall visitor satisfaction.
Caterer
Knoebels Amusement Park
07.2022 - 08.2022
- Assisted in meal preparation and presentation for large events, ensuring quality standards.
- Collaborated with team members to set up and break down catering stations efficiently.
- Maintained cleanliness and organization of kitchen and serving areas throughout events.
- Supported inventory management by tracking supplies and reporting shortages promptly.
- Followed food safety regulations to ensure compliance during all catering activities.
- Adapted quickly to changing event requirements, demonstrating flexibility in task execution.
Education
High School Diploma -
Southern Columbia Area High School
Catawissa, PA05.2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Customer engagement
- Cleaning and sanitizing
Timeline
Crew Member
KFC
04.2024 - 05.2024
Actor
Reaper’s Revenge
09.2023 - 10.2023
Amusement Ride Operator
Knoebels Amusement Park
08.2023 - 09.2023
Caterer
Knoebels Amusement Park
07.2022 - 08.2022
High School Diploma -
Southern Columbia Area High School