SKYLER HANKINS

• Delivery of excellent customer service by assisting customers with product selection and addressing inquiries in-store and via store phone calls
• Performing sales floor duties, including product knowledge communication and promotional guidance, as well as up-sale recommendations
• Facilitating customer enrollment in store rewards programs by clearly emphasizing and explaining benefits; assisting with sign up completion
• Management of cash handling responsibilities, including accurate payment processing and cash drawer accounting
• Maintenance of store cleanliness, product organization, and stock replenishment to support daily business operation
• Performing execution of in-store displays and marketing product installation

• Processed customer orders efficiently
• Managed cleaning tasks and maintained restaurant/store upkeep to provide a welcoming environment
• Management of opening and closing procedures, including daily income reports and cash handling management
• Event support for regularly occurring collegiate event schedules and other various event types
• Incoming inventory receipt, including remitting payment direct to delivery personnel
• Provided logistical support for events for regularly occurring collegiate event schedules and other various event types

• Management of city sports league teams, consisting of official city score keeping and record management, documentation verification, conflict management, event support
• Management of city sports facilities, consisting of playing field operations and game schedules, sports equipment, and event supervision
• Assisted upper management with diverse city event tasks
• Upper management support for various city event tasks
• Management of cleaning tasks and facility upkeep
• (Seasonal)

• Processed customer orders efficiently
• Management of cleaning tasks and restaurant/store upkeep
• Incoming inventory receipts, including remitting payment direct to delivery personnel
• Inventory control requests generated from low stock necessities
• Management of opening and closing procedures, including daily income reports and cash handling management
• Assisted with event coordination for regularly occurring onsite “Cruise Night” events and other various customer-centric event types
• Preparation support for offsite events
• Provided employee scheduling support to the business owner, including assisting with employee scheduling finalization and call-in management
• Management of new hire training and records

• Service of customer orders
• Management of cleaning tasks and restaurant/store upkeep
• Provided customer support for incorrect order remakes, cashiering, receipt and execution of mobile and call-in customer orders

Attended August 2020 - January 2024

Concurrent enrollment through High School.

• Attended January 2024 – May 2024
• Core Diploma Studies

• Attended July 2024 – Present (Current Sabbatical)
• Core Studies - with a focus on Nursing Program