Kaden Chesley
Wasilla,United States
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
4
4
years of post-secondary education
1
1
year of professional experience
Work History
Shift Lead
Auntie Anne's Pretzels
Anchorage, AK
06.2021 - Current
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Completed store opening and closing procedures, including setting up registers and checking products.
Customer Service Associate
Raising Cane's Restaurants
Anchorage, AK
05.2020 - 06.2021
- Delivered prompt service to prioritize customer needs.
- Welcomed, greeted and assisted guests in high-traffic store.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
High School Diploma -
King Tech High School
Anchorage, AK 08.2017 - 05.2021
Skills
Guest service
Strong verbal and written communication
Creative problem-solving
Complaint resolution
Cash Handling
Timeline
Shift Lead
Auntie Anne's Pretzels
06.2021 - Current
Customer Service Associate
Raising Cane's Restaurants
05.2020 - 06.2021
High School Diploma -
King Tech High School
08.2017 - 05.2021