Kaeden Schutz
Summary
Committed Field Service Engineer with technical hands-on experience for semiconductor equipment installations, maintenance, and repairs. Demonstrates technical troubleshooting and problem-solving skills to minimize downtime and deliver consistent results. Safety conscience individual that executes service tasks with everyone's well-being as the top priority. Strong team collaborator focused on achieving effective solutions to fulfill customer's needs.
Overview
3
3
years of professional experience
Work History
Field Service Engineer
Lam Research Corporation
06.2022 - Current
- Collaborated with other organizations to share learnings and apply solutions.
- Performed onsite installation, modification and maintenance of equipment.
- Provided comprehensive mentorship to less experienced field engineers to create a well rounded service team.
- Conducted detailed troubleshooting to accurately identify root causes and implement appropriate findings for improved system performance.
- Communicated professionally to the customer about equipment status and action plans.
- Ensured timely procurement of parts to avoid delays in servicing critical customer through relevant escalation paths when needed.
- Assisted coworkers with safety needs as a North American Safety Representative for respective organization.
Field Service Engineer
Principal Service Solutions
07.2021 - 05.2022
- Experienced manufacturing, building, and performing re-work on process modules
- Conformed to site specific customer requirements regarding badging and safety training
- Collaborated with coworkers, trainers, and managers to provide high level equipment service to the customer
- Safely completed tasks on all applicable equipment while identifying potential hazards and addressing them appropriately
- Worked with customers to best suit their needs and adjust to plan changes seamlessly
- Consistently demonstrated the ability to perform long hours of work on a flexible schedule to meet customer needs
Education
High School Diploma -
Kuna High School
Kuna, ID05.2021
Skills
- Troubleshooting and repair
- Service Documentation
- On-Site Support
- Equipment Installation
- Customer Service
- Instrumentation Calibration
- Safety Leadership
- Collaboration
Timeline
Field Service Engineer
Lam Research Corporation
06.2022 - Current
Field Service Engineer
Principal Service Solutions
07.2021 - 05.2022
High School Diploma -
Kuna High School
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