Kaelyn Kain
Clarksville,TN
Overview
8
8
years of professional experience
Work History
Administrative Assistant
LA County Department Of Public Social Services
10.2022 - 08.2025
- Managed scheduling and calendar for department leadership and team meetings.
- Coordinated communication between staff and external agencies for service delivery.
- Organized and maintained electronic filing systems for confidential documents.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Student Admissions Representative
Trade Technical College
01.2022 - 10.2022
- Assisted prospective students with program inquiries and application processes.
- Coordinated campus tours and informational sessions for potential applicants.
- Maintained accurate student records using admissions software systems.
- Reviewed applications, conducted interviews and delivered admissions decisions to applicants.
- Assisted with troubleshooting issues that may arise during the application process or after acceptance into the school.
- Coordinated with IT staff on developing a new online system for processing applications more efficiently.
Market Clerk
Sprouts Farmers Market Inc
05.2017 - 01.2022
- Cashier, cash handler, basic math skills, processed transactions.
- Product knowledge.
- Maintained cleanliness and organization of store displays and merchandise.
- Stocked shelves with items such as food supplies, health care products, cleaning supplies.
- Ensured that all areas of the store were properly cleaned and sanitized regularly throughout shifts.
- Organized merchandise shelves to ensure a neat and attractive display.
- Provided excellent customer service by addressing complaints quickly and professionally.
- Assisted customers with product selection and answered inquiries.
Education
Cosmetology -
Los Angeles Trade Technical College
Los Angeles, CA07-2022
High School Diploma -
Whitney Young High School
05-2018
Skills
- Microsoft Excel
- Data entry
- Office administration
- File management
- Scheduling coordination
- Customer relationship management
- Business operations support
- Customer service
- Call center experience
- Receiving support
- Order fulfillment
- System implementation
- Data collection
- Product and service solutions
- Verbal and written communication
- Quality assurance controls
- Multi-line telephone operations
- Electronic filing systems
- Call center operations
- Complaint resolution
- Call management software
- Call center customer service
- Technical support
- Resolving issues
Personal Information
Education and Training
other,other
Timeline
Administrative Assistant
LA County Department Of Public Social Services
10.2022 - 08.2025
Student Admissions Representative
Trade Technical College
01.2022 - 10.2022
Market Clerk
Sprouts Farmers Market Inc
05.2017 - 01.2022
High School Diploma -
Whitney Young High School
Cosmetology -
Los Angeles Trade Technical College