Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Shift Leader
Marcos's Pizza
Roy
03.2024 - Current
handle money
prep work
inventory count
opening and closing
cleaning
phones
Supervised team members during busy shifts to ensure smooth operations.
Trained new employees on food preparation and safety procedures.
Assisted in training new employees on shift operations.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Supervised and led employees to maintain productivity and customer service levels.
Crew Member
Hungry Howies Pizza & Subs
Clinton
04.2023 - 05.2024
Prepared ingredients for pizza and subs following established recipes and standards.
Operated kitchen equipment safely to ensure efficient food preparation and service.
Maintained cleanliness and organization of workstations during busy service hours.
Assisted customers with menu selections, providing information on specials and promotions.
Collaborated with team members to ensure timely order fulfillment during peak periods.
Monitored stock levels and notified management of inventory needs promptly.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Interacted pleasantly with guests to deliver quality customer service.