Kahlen Wiseman
Broken Arrow
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Receptionist
Tulsa General Veterinary Hospital
Broken Arrow
05.2022 - 01.2023
- Greeted clients and their pets warmly upon arrival at the veterinary hospital.
- Managed multi-line phone system to schedule appointments and answer inquiries.
- Maintained organized patient records and updated information as needed.
- Kindly resolved any problems the client had within their visit .
- Updated end of the day reports and deposits.
- Processed payments and handled billing inquiries with accuracy and efficiency.
- Assisted in inventory management by tracking supplies and placing orders timely.
- Supported staff by preparing necessary documents for daily operations smoothly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
Receptionist
Broken arrow pet resort and spa
Broken Arrow
07.2020 - 12.2022
- Greeted clients and their pets warmly upon arrival at the veterinary hospital.
- Managed multi-line phone system to schedule appointments and answer inquiries.
- Maintained organized patient records and updated information as needed.
- Coordinated communication between veterinarians, staff, and pet owners effectively.
- Processed payments and handled billing inquiries with accuracy and efficiency.
- Assisted in inventory management by tracking supplies and placing orders timely.
- Ensured cleanliness and organization of reception area for optimal client experience.
- Supported staff by preparing necessary documents for daily operations smoothly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
Coweta High School
Coweta, OKSkills
- Multi-line phone management
- Appointment scheduling
- Patient record management
- Payment processing
- Problem resolution
- Time management
- Data entry
- Telephone skills
- Phone etiquette
- Business administration
- Typing speed
- Reception desk management
Timeline
Receptionist
Tulsa General Veterinary Hospital
05.2022 - 01.2023
Receptionist
Broken arrow pet resort and spa
07.2020 - 12.2022
Coweta High School