Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaila Currier

Exeter,NH

Summary

At Wallys, I excelled as a Managing Bartender, where I spearheaded staff training in mixology and customer service, enhancing patron loyalty. My strategic scheduling and cash management boosted efficiency. Known for exceptional communication and hospitality service expertise, I significantly contributed to a positive and safe dining experience.

I am looking to transition into new field with solid background in leading and managing within high-energy bar environment. Skilled in team leadership and customer service, ensuring smooth operations and high levels of client satisfaction. Seeking to apply these abilities in different industry to drive success and foster great customer experiences.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Managing Bartender

Wallys
02.2019 - Current
  • Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
  • Addressed customer concerns promptly and professionally, leading to enhanced patron loyalty and repeat business.
  • Implemented efficient scheduling practices for staff members, ensuring optimal coverage during peak hours while minimizing labor costs.
  • Managed cash handling procedures, maintaining accuracy and accountability throughout daily operations.
  • Conducted regular staff meetings to provide updates on company policies, share successes, and discuss areas for improvement.
  • Arranged tables and chairs for special occasions and events.

Non-Profit Director

Hunt 4 Freedom
04.2011 - Current
  • Built strong community partnerships to support organizational goals and expand outreach efforts.
  • Oversaw the successful execution of special events, including fundraising galas and community engagement activities, that showcased the organization''s impact and attracted new supporters.
  • Established a robust volunteer recruitment program that attracted committed individuals passionate about the cause.
  • Increased public awareness and support with strategic marketing and public relations campaigns.
  • Defined clear targets and objectives and communicated to other team members.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Farm Manger

Scamman Farm
08.2018 - 12.2018
  • Reduced farm expenses by optimizing resource allocation and streamlining operations.
  • Successfully negotiated contracts with buyers to secure favorable terms for the sale of farm products.
  • Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
  • Placed supply orders, restocked supplies and merchandised products for purchase by customers.
  • Maintained ranch records and documentation.

Volunteer Coordinator

Horse and Family Institute
05.2011 - 01.2014
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
  • Worked with program teams to identify and match volunteers with appropriate activities.
  • Monitored project progress and adjusted plans as necessary to meet community needs.
  • Established clear volunteer roles and responsibilities, leading to more efficient project execution.
  • Streamlined volunteer training processes, ensuring efficient onboarding and skill development.

Education

High School Diploma -

Haverhill High School
Massachusetts
01-2008

Skills

  • Workplace safety
  • Scheduling staff
  • Sanitation standards
  • Beverage making
  • Customer service
  • Highly reliable
  • Clear and effective communication
  • Cash register operation
  • Hospitality service expertise
  • Staff management
  • New hire training
  • Hospitality and accommodation

Certification

Massachusetts TIPS Certification

New Hampshire TEAM Certification

Timeline

Managing Bartender

Wallys
02.2019 - Current

Farm Manger

Scamman Farm
08.2018 - 12.2018

Volunteer Coordinator

Horse and Family Institute
05.2011 - 01.2014

Non-Profit Director

Hunt 4 Freedom
04.2011 - Current

High School Diploma -

Haverhill High School

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