Results-driven individual with a versatile background in hospitality and operations. Proven ability to coordinate communication and resolve issues effectively, committed to enhancing guest service and maintaining operational excellence.
Overview
5
5
years of professional experience
Work History
Night Auditor
PGA Resort
Palm Beach Gardens, FL
12.2025 - Current
Processed nightly financial reports ensuring accuracy and compliance with company standards.
Reconciled cash drawers and credit card transactions, maintaining precise financial records.
Assisted guests with check-in/check-out procedures, enhancing customer satisfaction and service efficiency.
Coordinated communication between departments to address guest inquiries and resolve issues promptly.
Bell Attendant
PGA Resort
Palm Beach Gardens, FL
03.2024 - Current
Delivered exceptional guest service to enhance overall resort experience.
Assisted guests with luggage handling and transportation arrangements efficiently.
Coordinated with front desk staff to ensure seamless check-in and check-out processes.
Maintained cleanliness and organization of bell stand and storage areas.
Warehouse Lead
Airborne Freight & Cargo Services
Earth, TX
11.2020 - 03.2024
Oversaw daily warehouse operations to ensure efficient workflow and timely order fulfillment.
Trained and mentored new staff on safety protocols and operational procedures.
Implemented process improvements to enhance inventory management accuracy and reduce delays.
Maintained compliance with safety regulations, conducting regular inspections and training sessions.