Summary
Overview
Work History
Education
Skills
Websites
Languages
Work Preference
Interests
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Kailey Wolding

Kailey Wolding

Fargo,ND

Summary

Proven track record in enhancing customer satisfaction and sales through strategic merchandise displays and personalized interactions. Skilled in retail sales and collaboration, adept at sanitization and maintaining a clean store environment. Increased repeat business by developing a loyal customer base, and demonstrating exceptional customer service and teamwork abilities.

Overview

4
4
years of professional experience

Work History

Crew Member

Crumbl Cookies
06.2024 - Current
    • Worked well with teammates and accepted coaching from management team.
    • Cleaned and maintained all areas of the store to promote clean image.
    • Kept food preparation area, equipment, and utensils clean and sanitary.
    • Provided excellent customer service by greeting customers and meeting quality expectations.
    • Became familiar with products to answer questions and make suggestions.

Assistant Store Manager

Pacsun
05.2023 - 05.2024
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Crew Member

Coldstone Creamery
06.2022 - 05.2023
    • Addressed guest needs, questions, or concerns to create optimum experience onboard.
    • Operated cash register to ring up final bill and process various forms of payment.
    • Prepared products following restaurant, health, and safety standards and procedures.
    • Ensured accurate order fulfillment with diligent attention to details while assembling ice cream.
    • Assisted in reducing wait times by efficiently managing customer queues during peak hours.

Education

Esthetician -

Josef's School of Hair, Skin & Body
Fargo, ND
10.2024

High School Diploma -

Century High School
Bismarck, ND
05.2024

Skills

  • Customer Service
  • Retailing Products
  • Skincare product knowledge
  • Sanitization
  • Retail Sales
  • Time Management
  • Collaboration and Team Work

Websites

Languages

English
Native or Bilingual
German
Professional Working

Work Preference

Work Type

Part TimeFull Time

Location Preference

On-Site

Important To Me

Company CulturePersonal development programsCareer advancementWork-life balance

Interests

Skin Care

Social Media

Art

Theater

Humanities

Poetry

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Kailey Wolding