Kailyn Cole
Shreveport,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Shift Leader
Cold Stone Creamery
01.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Cashier
Party City
07.2021 - 01.2022
- Interacted pleasantly with customers and followed all the guidelines.
- I did many great things there, Including register, balloon counter, stocking shelves, and greeting customers.
- Provided information and always helped customers in need of something, answered questions and tried to the best of my ability answer all questions.
- Always ready to clock in and get to work, I even went if I had a off day and needed a little extra help with the registers.
Education
Associate Degree in Nursing - Medical Assistant
Bossier Parish Community College
Bossier City04.2025
High School Diploma -
Pathways In Education - North Market
Shreveport, LA03.2023
Skills
- Billing and Payment Processing
- Handling Customer Complaints
- Task Monitoring
- Team Leadership
- Daily Workflows
I am always ready to work and learn. Always trying to show improvement and do my best
I work very hard at my last job and my current job. I just got promoted 2 months ago and Its made me want to try for better and more stable jobs out there.
Timeline
Shift Leader
Cold Stone Creamery
01.2022 - Current
Cashier
Party City
07.2021 - 01.2022
Associate Degree in Nursing - Medical Assistant
Bossier Parish Community College
High School Diploma -
Pathways In Education - North Market
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