Kaitlyn Desantell
Bradenton,FL
Summary
Hardworking and passionate job seeker with strong organizational skills. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Human Resource Specialist
FL Army National Gaurd
Plant City, FL
04.2019 - 03.2025
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
Dispatcher/Driver
Eveland’s Towing & Recovery
Clearwater, FL
01.2024 - 01.2025
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Server
The Ugly Grouper
Anna Maria, FL
01.2022 - 01.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Checked guests' identification before serving alcoholic beverages.
Server
Whiskey Joe's Bar & Grill
Ellenton, FL
01.2021 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sever/host
Winghouse Bar & Grill
Bradenton, FL
01.2019 - 01.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Manatee High School
Bradenton, FL2019
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Flexible work arrangements
Timeline
Dispatcher/Driver
Eveland’s Towing & Recovery
01.2024 - 01.2025
Server
The Ugly Grouper
01.2022 - 01.2023
Server
Whiskey Joe's Bar & Grill
01.2021 - 01.2022
Human Resource Specialist
FL Army National Gaurd
04.2019 - 03.2025
Sever/host
Winghouse Bar & Grill
01.2019 - 01.2021
High School Diploma -
Manatee High School