Dynamic Shift Leader with a proven track record in team supervision, employee training, and quality control. Adept at managing inventory and enhancing customer service, driving operational excellence in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Shift Leader
Crumbl Cookies
Heber, Utah
04.2025 - Current
Coordinated shift schedules to align staffing with production demands.
Supervised team members to optimize cookie production processes and maintain quality.
Trained new employees on baking techniques and safety protocols.
Enforced quality standards during cookie preparation and packaging.
Monitored inventory levels and ordered supplies to ensure continuous operations.
Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Oversaw cleanliness and organization of the kitchen area during shifts.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Supported general manager in daily operations with operations game plan and company initiatives implementation.
Cashier
Walmart
Heber, Utah
04.2024 - 02.2025
Processed customer transactions efficiently and accurately at a retail environment.
Handled cash, credit, and electronic payments securely and responsibly.
Processed receipts, refunds, and exchanges to ensure accurate and efficient transaction completion.
Executed transactions by selling stamps and money orders, contributing to overall sales and customer satisfaction.
Greeted customers and addressed inquiries about store products and services to enhance customer experience.
Maintained cleanliness and organization of checkout area throughout shifts.
Shift Lead
Summit Pizza Co
Kamas, UT
05.2019 - 02.2024
Supervised daily operations of the pizza kitchen and front counter.
Trained and mentored new team members on food preparation.
Handled customer inquiries and resolved service issues promptly.
Handled cash register transactions accurately while providing excellent customer service.
Assisted in maintaining cleanliness and organization of work areas.
Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Performed opening and closing procedures such as setting alarm systems, counting money.
Education
High School Diploma -
South Summit
Kamas, UT
05-2023
Some College (No Degree) - Biology And Health Science
Salt Lake Community College
Salt Lake City, UT
08-2026
Skills
Quality control
Inventory control
Employee training
Team leadership
Customer service
Time management
Timeline
Shift Leader
Crumbl Cookies
04.2025 - Current
Cashier
Walmart
04.2024 - 02.2025
Shift Lead
Summit Pizza Co
05.2019 - 02.2024
High School Diploma -
South Summit
Some College (No Degree) - Biology And Health Science