Kaitlyn Nolan
Warwick
Summary
Dedicated professional with strong customer service skills and a commitment to teamwork. Proven ability to train new staff and maintain high operational standards in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Warwick, RI
04.2014 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated coffee and food preparation equipment efficiently to maintain production flow.
- Assisted in training new team members on operational standards and best practices.
- Maintained cleanliness and organization of work areas to comply with health regulations.
- Managed cash register operations accurately, ensuring balanced transactions at end of shifts.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Laundry Attendant
Tumbletown Laundromat
Warwick, RI
05.2024 - 05.2026
- Operated washers and dryers, ensuring adherence to safety and efficiency protocols.
- Sorted and categorized laundry items for optimal processing and care.
- Maintained cleanliness of facility, including equipment and customer areas.
- Assisted customers with machine operation and service inquiries to enhance satisfaction.
- Trained new staff on equipment use and best practices for efficient workflow.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
Crew Member
Burger King
Warwick, RI
01.2011 - 04.2012
- Collaborated with team to optimize workflow during peak hours, enhancing overall service speed.
- Implemented inventory management practices to minimize waste and ensure product availability.
- Contributed to promotional campaigns by effectively communicating offerings to customers, driving sales growth.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma -
Tollgate High School
Warwick, RI06.2011
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cleaning
- Attention to detail
- Interactive communication skills
- Verbal and written communication
- Telephone etiquette
- Positive company representation
Timeline
Laundry Attendant
Tumbletown Laundromat
05.2024 - 05.2026
Crew Member
Dunkin' Donuts
04.2014 - Current
Crew Member
Burger King
01.2011 - 04.2012
High School Diploma -
Tollgate High School