Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kaitlyn Pavia

O'Fallon,MO

Summary

Motivated professional with a background in fast-paced ice cream and food service. Enthusiastic crew member skilled in employee training and fostering a positive customer experience. Committed to maintaining strong communication, collaboration, and problem-solving skills, contributing to an efficient and welcoming work environment.

Overview

1
1
year of professional experience

Work History

Crew Member

Dairy Queen Grill & Chill
O'Fallon, Missouri
02.2025 - Current
  • Prepared goods such as blizzards, burgers, chicken, and other menu items according to company standards.
  • Operated grills, deep fryers, toasters, blenders, and other kitchen equipment.
  • Provided training to new crew members on proper customer service techniques and store policies.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Crew Member

Khols Department Store
O'Fallon, MO
10.2024 - 01.2025
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Performed cashier duties such as processing customer transactions, collecting payments and providing change.

Education

High School Diploma -

Fort Zumwalt North High School
O'Fallon, MO
05-2025

Olin Business School

Washington University in St Louis
St. Louis, MO

Skills

  • Customer service
  • Safe food handling
  • Complex Problem-solving
  • Employee training
  • Cash handling
  • Order management
  • Willingness to learn
  • Reliability and punctuality

Languages

Spanish
Limited

Timeline

Crew Member

Dairy Queen Grill & Chill
02.2025 - Current

Crew Member

Khols Department Store
10.2024 - 01.2025

High School Diploma -

Fort Zumwalt North High School

Olin Business School

Washington University in St Louis

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