- Team Sports
- Avid Reader
- Horseback Riding
- I enjoy helping others and giving back to the community
- Gym Workouts
Kaitlynn Bradley
Tampa
Summary
Motivated and detail-oriented Bachelor's student in my Junior Year, eager to gain hands-on experience in a dynamic business environment. A quick learner with a positive attitude, strong work ethic, and excellent communication skills. Passionate about problem-solving, teamwork, and adapting to new challenges. Looking for an opportunity to apply academic knowledge while developing practical skills in a professional setting.
Overview
7
7
years of professional experience
Work History
Shift Lead Supervisor
OTO Development
03.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Conducted regular inventory checks, maintaining optimal stock levels to meet customer demand without excess waste or surplus.
- Managed daily cash transactions accurately, reducing discrepancies in financial reports while adhering to strict security protocols.
Lead Server Trainer
Studio Movie Grill
11.2017 - 03.2020
- Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
- Addressed guest concerns promptly, maintaining high levels of customer satisfaction despite any issues that arose during their visit.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Streamlined server training processes for improved efficiency and consistency in service delivery.
- Enhanced customer satisfaction by providing exceptional service and anticipating guest needs.
- Mentored and developed junior servers, resulting in increased job satisfaction and performance levels.
Education
Bachelor of Science - Business Management
St Petersburg College
St. Petersburg, FL05-2026
Skills
- Problem-solving
- Team leadership
- Strategic thinking
- Sales strategies
- Reliability
- Time management
- Multitasking Abilities
- Attention to detail
- Excellent communication
- Organizational skills
Interests
Timeline
Shift Lead Supervisor
OTO Development
03.2021 - Current
Lead Server Trainer
Studio Movie Grill
11.2017 - 03.2020
Bachelor of Science - Business Management
St Petersburg College
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