Kaiya Copemann

• Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
• Balanced cash drawers at the end of each shift, demonstrating attention to detail and financial responsibility.
• Provided information on store promotions and discounts, increasing sales of featured products.
• Handled returns and exchanges in a professional manner, adhering to store policies.
• Resolved customer complaints diplomatically, ensuring all parties were satisfied with the outcome.

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• Greeted customers warmly to provide exceptional customer service.
• Refilled drinks and condiments and restocked serving areas to minimize delays.
• Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.

• Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
• Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
• Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
• Optimized store operations by assisting with opening or closing procedures as needed.
• Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
• Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.