Summary
Overview
Work History
Education
Skills
Timeline
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Kaleel Henderson

Orland Park,IL

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Wendy's. Skilled in multitasking and organization, I excel in fast-paced environments, ensuring efficient service and operational excellence. My strong work ethic and teamwork abilities contribute to significant improvements in workplace efficiency and customer service quality.

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Crew Member

Wendy's
09.2024 - 11.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Warehouse Worker

Amazon
01.2024 - 07.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Dishwasher

Bjs Restaurants Inc
03.2023 - 11.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Warehouse Packer

Geodis
01.2023 - 03.2023
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.

Education

High School Diploma -

Mansfield Summit High School
Arlington TX
06-2015

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Cleaning
  • Strong work ethic

Timeline

Crew Member

Wendy's
09.2024 - 11.2024

Warehouse Worker

Amazon
01.2024 - 07.2024

Dishwasher

Bjs Restaurants Inc
03.2023 - 11.2023

Warehouse Packer

Geodis
01.2023 - 03.2023

High School Diploma -

Mansfield Summit High School

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Kaleel Henderson