Kaley Lane
Jonesboro,AR
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
10
10
years of professional experience
Work History
Medication Reconciliation Technician
St Bernard's Medical Center
02.2020 - Current
- Set up and modified patient profiles to include current medications.
- Enhanced medication management for patients by diligently updating electronic medical records with accurate information.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Maintained strict confidentiality of patient information according to relevant privacy regulations such as HIPAA requirements.
- Demonstrated proficiency in utilizing various software programs commonly used in pharmacies for effective data management and analysis.
- Improved patient safety by accurately reviewing and verifying medication lists during admission and discharge processes.
- Supported the pharmacy team in inventory management, ordering necessary medications, and maintaining accurate records of controlled substances.
Pharmacy Technician
Walmart
03.2014 - 09.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Counted and labeled prescriptions with correct item and quantity.
Education
Technical Certificate - Pre-Health Professions
Arkansas State University - Newport
Newport, AR08.2022
Associate of Applied Science - General Technology
Arkansas State University - Newport
Newport, AR06.2022
Technical Certificate - Practical Nursing
Arkansas State University - Newport
Newport, AR06.2022
Associate of Arts - General Education
Arkansas State University - Newport
Newport, AR06.2018
Skills
- Pharmacy Knowledge
- Prescription Processing
- Interprofessional Collaboration
- Patient confidentiality
- Medication Reconciliation
- Patient interviewing
- Records Updating
- HIPAA Compliance
Timeline
Medication Reconciliation Technician
St Bernard's Medical Center
02.2020 - Current
Pharmacy Technician
Walmart
03.2014 - 09.2021
Technical Certificate - Pre-Health Professions
Arkansas State University - Newport
Associate of Applied Science - General Technology
Arkansas State University - Newport
Technical Certificate - Practical Nursing
Arkansas State University - Newport
Associate of Arts - General Education
Arkansas State University - Newport
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