Kaley Reno
Grants Pass,Oregon
Summary
Talented Deli Manager adept at training employees, leading teams, and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.
Overview
13
13
years of professional experience
Work History
Deli Manager
Hidden Valley Market
06.2022 - Current
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Streamlined deli operations through effective scheduling, inventory management, and staff training.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Implemented cost-saving measures by carefully managing labor hours, reducing overtime expenses.
Assistant Deli Manager
Hidden Valley Market
01.2020 - Current
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Increased sales through effective merchandising and attractive product displays.
Daycare Provider
Self
06.2014 - 01.2020
- Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours.
- Delivered engaging storytime sessions that encouraged early literacy skills while sparking interest in reading among young learners.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Utilized positive reinforcement techniques to encourage good behavior.
- Assisted in potty training and other daily hygiene activities to support child development.
- Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
- Maintained a safe and nurturing environment for children, ensuring their physical and emotional wellbeing.
Deli Clerk
Safeway
04.2011 - 01.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Trained new deli clerks, enhancing team's efficiency and service quality.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Education
High School Diploma -
Grant Union Highschool
John Day, OR06.2000
Skills
- Customer Service
- Employee Supervision
- Task Delegation
- Inventory Management
- Product Rotation
- Staff Training
- Problem-solving abilities
- Scheduling Coordination
- Team Collaboration
- Critical Thinking
- Problem-Solving
- Reliability
- Time Management
- Multitasking
Timeline
Deli Manager
Hidden Valley Market
06.2022 - Current
Assistant Deli Manager
Hidden Valley Market
01.2020 - Current
Daycare Provider
Self
06.2014 - 01.2020
Deli Clerk
Safeway
04.2011 - 01.2020
High School Diploma -
Grant Union Highschool
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