Kali Cook
Lacey
Summary
Dynamic Surgical Coordinator at Olympia Orthopedic Associates, specializing in insurance verification and patient coordination. Demonstrates expertise in enhancing surgical team communication and maintaining HIPAA compliance while overseeing high-volume caseloads.
Overview
10
10
years of professional experience
Work History
Surgical Coordinator
Olympia Orthopedic Associates
Olympia
04.2024 - Current
- Efficiently managed high-volume caseloads for two neurosurgeon providers while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Collaborated with insurance providers to verify coverage and obtain the necessary authorizations for surgical procedures.
- I spoke with patients about their medical history to see if a medical clearance would need to be obtained.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Updated daily operating room calendars with accurate appointment schedules.
- Put together appeals for surgical denials.
- Submitted for surgical authorization through the patient's insurance.
- Knowledgeable in Epic, Infinx, Athena, and LabCorp systems.
Dental Assistant
HAWKS PRAIRIE PEDIATRIC DENTIST
Lacey
06.2023 - 11.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient, and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency, and patient satisfaction.
- Prepared patient X-rays and images for dentist review.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
Health Coordinator
GNC
Fort Irwin
06.2019 - 07.2022
- Strengthened relationships with local businesses by partnering on wellness initiatives, boosting community health awareness efforts.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Educated customers on what supplement is the healthiest to reach their goals.
- Maintained cash count and store goals at the end of the day.
- Worked well in a team setting, providing support and guidance.
Specimen Processor
Cape Fear Valley Medical Center
Raeford
04.2015 - 06.2017
- Followed safety protocols while handling hazardous materials.
- Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.
- Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines.
- Developed strong relationships with internal departments, facilitating smooth communication channels for expedited issue resolution regarding specimens, or testing requirements.
- Performed daily venipuncture and blood cultures.
- Preceptor for FTCC phlebotomy students.
- Input results into LabCorp.
Timeline
Surgical Coordinator
Olympia Orthopedic Associates
04.2024 - Current
Dental Assistant
HAWKS PRAIRIE PEDIATRIC DENTIST
06.2023 - 11.2023
Health Coordinator
GNC
06.2019 - 07.2022
Specimen Processor
Cape Fear Valley Medical Center
04.2015 - 06.2017
Similar Profiles
Kali CookKali Cook
Surgical Coordinator at Olympia Orthopedic AssociatesSurgical Coordinator at Olympia Orthopedic Associates
KAMILLA CORDEROKAMILLA CORDERO
Sterile Processing Technician at Olympia Orthopedic AssociatesSterile Processing Technician at Olympia Orthopedic Associates
Gail SmithGail Smith
Certified Medical Assistant at Olympia Orthopedic AssociatesCertified Medical Assistant at Olympia Orthopedic Associates
Steven BryantSteven Bryant
Laboratory Assistant at United West LabsLaboratory Assistant at United West Labs
Samantha BlySamantha Bly
Inventory Control Associate at The Home DepotInventory Control Associate at The Home Depot