.Highly trained professional with a seven-year background in verifying insurance benefits and customer Service. Known for a strong work ethic and effective communication skills. Eager to help team achieve company goals and patient care.
Overview
8
8
years of professional experience
Work History
Dental Insurance Coordinator
Cantrell Family Dentistry
Wylie, Texas
01.2018 - 07.2024
Verified patient insurance coverage and eligibility.
Contact specialist care provider on behalf of the patient to assist with appointment scheduling.
Corresponded with patients, providers, and insurance companies to ensure timely processing of claims.
Maintained strong knowledge of basic Dental terminology to better understand services and procedures.
Managed high-volume insurance verifications within pressured timeframes for productive dental procedures.
Assisted in training new employees on best practices for efficient insurance verification processes and procedures.
Registered Dental Assistant
North Dallas Endodontics
Dallas, Texas
01.2017 - 12.2017
Sterilized instruments and equipment in accordance with established protocols
Scheduled follow-up appointments for patients requiring additional endodontic care
Provided chair-side assistance to the endodontist during root canal treatments.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.