Kambria Taylor
Nashville,TN
Summary
Dynamic and detail-oriented Scheduler with a proven track record. Excelling in schedule management and client relations. Leveraged strong problem-solving skills to enhance operational efficiency, achieving a 30% improvement in document retrieval. Committed to delivering exceptional customer service while utilizing advanced Microsoft Office Suite capabilities.
Overview
4
4
years of professional experience
Work History
Scheduler
Alana Homecare
Franklin, TN
11.2025 - Current
- Coordinated scheduling for caregivers to ensure optimal client coverage and service continuity.
- Managed appointment bookings efficiently, adapting to changes in client needs and staff availability.
- Utilized scheduling software to streamline operations and reduce conflicts in caregiver assignments.
- Communicated effectively with staff and clients to confirm appointments and resolve scheduling issues.
- Assisted in developing workflow processes that enhanced operational efficiency within the scheduling department.
- Maintained accurate records of schedules, ensuring compliance with company policies and regulations.
- Provided support during peak periods by prioritizing urgent requests and reallocating resources as needed.
Administrative Assistant
Elite Senior Care
Forrest City, AR
07.2024 - 10.2025
- Managed scheduling and calendar coordination for executives, ensuring efficient time utilization.
- Assisted in preparation of meeting agendas and minutes, enhancing communication and documentation accuracy.
- Processed incoming correspondence and inquiries, providing timely responses to improve customer satisfaction.
- Maintained organized filing systems, streamlining information retrieval and reducing administrative delays.
Administrative Assistant
1st Choice Home Care Services Inc
Forrest City, AR
12.2023 - 07.2024
- Coordinated travel arrangements, optimizing itineraries to meet organizational needs effectively.
- Supported event planning efforts by organizing logistics and materials for company functions.
- Utilized office software to create reports and presentations, improving data presentation quality for stakeholders.
- Collaborated with team members on special projects, contributing ideas that fostered a cohesive work environment.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Administration Assistant
People Advocating Transition
Forrest City, AR
04.2022 - 12.2023
- Coordinated scheduling and managed appointments for executive team, ensuring optimal time management.
- Developed and maintained filing systems, enhancing document retrieval efficiency by 30%.
- Assisted in preparing reports and presentations, contributing to informed decision-making processes.
- Implemented office supply inventory system, reducing costs through strategic vendor negotiations.
Education
No Degree - Dental Hygiene
Concorde Career College
Southhaven, MSHigh School Diploma -
Forrest City High School
Forrest City, AR05.2019
Skills
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
- Customer service
- Schedule coordination
- Schedule management
- Problem-solving
- Telephone etiquette
- Microsoft Office Suite
- Client relations
Timeline
Scheduler
Alana Homecare
11.2025 - Current
Administrative Assistant
Elite Senior Care
07.2024 - 10.2025
Administrative Assistant
1st Choice Home Care Services Inc
12.2023 - 07.2024
Administration Assistant
People Advocating Transition
04.2022 - 12.2023
No Degree - Dental Hygiene
Concorde Career College
High School Diploma -
Forrest City High School