Kamiah Harmon
Riverdale,GA
Summary
Hardworking professional with hands-on experience in customer service, team leadership, and payment processing. Works well independently or in a team environment. Highly-motivated employee with desire to take on new challenges. Devoted to bringing positive energy with great ability to quickly master new skills.
Overview
4
4
years of professional experience
Work History
Shift Leader
Hardee's Restaurant
Fayetteville, GA
01.2024 - Current
- Handle customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Confirm accuracy of daily sales reports before submitting them to management for review.
- Ensure staff was properly trained on all aspects of their job duties, including safety protocols.
- Verify that cash drawers contained correct amounts of money during opening and closing shifts.
Cashier
Ross Dress for Less
Riverdale, GA
11.2022 - 12.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Cashier
Culver's Restaurant
Merrillville, IN
04.2021 - 03.2022
- Took orders, prepared foods and processed payments in full-service establishment.
- Mastered point-of-service computer system for automated order taking.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Conducted sales transactions swiftly to prevent long customer wait times.
Education
BBA - Accounting
Fort Valley State University
Fort Valley, GA05-2028
High School Diploma -
Riverdale High School
Riverdale, GA01-2024
Skills
- Cash handling
- Customer service
- MS office proficiency
- Problem resolution
- Task delegation
- Shift paperwork completion
- Motivational leadership
- Effective communication
Timeline
Shift Leader
Hardee's Restaurant
01.2024 - Current
Cashier
Ross Dress for Less
11.2022 - 12.2023
Cashier
Culver's Restaurant
04.2021 - 03.2022
BBA - Accounting
Fort Valley State University
High School Diploma -
Riverdale High School
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