Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Kamrin England

Columbia,MO

Summary

Dynamic and results-oriented professional with extensive experience in customer service and team management, notably at Shottenkirk Chevrolet Inc. Excelled in multitasking and prioritization, seamlessly handling multi-line telephone systems with exceptional phone etiquette. Proven track record in enhancing operational efficiency and customer satisfaction through effective scheduling and organizational skills.

Overview

3
3
years of professional experience

Work History

Receptionist

Shottenkirk Chevrolet Inc.
Quincy, IL
02.2023 - Current
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Batting Cage Manager

Quincy Park District
Quincy, ILLINOIS
03.2022 - Current
  • Monitored staffing levels for games and tables, arranging staff rotations and breaks.
  • Maintained accurate records of cash supply transfers in alignment with regulatory requirements.
  • Assessed staffing levels to verify proper shift coverage, staff rotations and breaks.
  • Communicated effectively with management team about any issues that arise within the Cage area.
  • Resolved customer complaints and payout errors.
  • Coordinated employee work schedules to provide adequate coverage for guest services.

Education

High School Diploma -

Quincy Senior High School
Quincy, IL
05-2024

Some College (No Degree) - Communications

University of Missouri
Columbia, MO

Skills

  • Scheduling
  • Greeting and seating clients
  • Multitasking and prioritization
  • Tech-Savvy
  • Organization skills
  • Multi-line telephone skills
  • Data entry
  • Time management
  • Phone etiquette

Accomplishments

  • Honor roll all four years of high school

References

References available upon request.

Timeline

Receptionist

Shottenkirk Chevrolet Inc.
02.2023 - Current

Batting Cage Manager

Quincy Park District
03.2022 - Current

High School Diploma -

Quincy Senior High School

Some College (No Degree) - Communications

University of Missouri

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Kamrin England