Summary
Overview
Work History
Education
Skills
Timeline
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Kam'ron Fletcher

Randallstown,MD

Summary

Driven professional with a proven track record in customer service and delivery management, demonstrated at Walmart. Excelled in route planning and customer relationship building, ensuring high satisfaction ratings. Skilled in both product picking and fostering brand awareness, achieving efficient order fulfillment and positive customer interactions. I'm a Versatile team member offering over 4 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

8
8
years of professional experience

Work History

Online Personal Shopper

Walmart
12.2021 - Current
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.

Housekeeper, Floor Tech

Northwest Hospital Center
09.2019 - 11.2021
  • Dusted picture frames and wall hangings with cloth.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Operated electronic backpack vacuums and floor sweepers.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
  • Quietly waxed, buffed and vacuumed floors

Machine Operator

Fuchs North America
08.2017 - 09.2019
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and adjusted equipment and properly configured machines for daily operation.

Meat Department Associate

Shoppers Food
08.2016 - 08.2017
  • Restocked products based on available inventories and customer demands.
  • Completed inventory counts, Removed expired items from supply.
  • Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
  • Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
  • Used proper sanitation and food safety techniques to prevent food contamination and illness.

Education

High School Diploma -

Milford Mill Academy
Baltimore, MD
06.2017

Skills

  • Product picking
  • Customer service expertise
  • Sales experience
  • Brand Awareness
  • Attention to Detail
  • Decision-Making
  • Prioritizing Orders
  • Sales proficiency
  • Customer Service
  • Relationship Building

Timeline

Online Personal Shopper

Walmart
12.2021 - Current

Housekeeper, Floor Tech

Northwest Hospital Center
09.2019 - 11.2021

Machine Operator

Fuchs North America
08.2017 - 09.2019

Meat Department Associate

Shoppers Food
08.2016 - 08.2017

High School Diploma -

Milford Mill Academy

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Kam'ron Fletcher