Kamryn Flores
Santa Ana,CA
Summary
Motivated server with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Server
Angel Stadium Of Anaheim
03.2022 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Cleared tables immediately after guests left in preparation for the next party.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Concession Stand Lead
Honda Center
02.2019 - 01.2022
- Communicated stand offerings and answered guest questions regarding orders.
- Immediately informed supervisors when the equipment was not functioning properly to promote quick issue resolution.
- Consistently provided friendly service to promote better customer engagement.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Supported team members with various needs depending on customer influx and demand.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Maintained high standards of customer service in high-volume, fast-paced operations.
Apparel Associate
Victoria Secret
11.2018 - 02.2019
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Displayed and organized products in store to help customers locate products easily.
Apparel Associate
Target
07.2018 - 11.2018
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Selected, recommended and located merchandise based on customer needs and desires.
Education
Bachelor of Science - Criminology
California State Polytechnic University, Pomona
Pomona, CA05.2024
Associate of Science - Criminal Justice
Golden West College
Huntington Beach, CA05.2021
Skills
- Sales Expertise
- High-Volume Dining
- Price Memorization
- Train Employees
- Menu Memorization
- Cash Handling
- Pos Operation
- Adaptable and Flexible
Timeline
Server
Angel Stadium Of Anaheim
03.2022 - Current
Concession Stand Lead
Honda Center
02.2019 - 01.2022
Apparel Associate
Victoria Secret
11.2018 - 02.2019
Apparel Associate
Target
07.2018 - 11.2018
Bachelor of Science - Criminology
California State Polytechnic University, Pomona
Associate of Science - Criminal Justice
Golden West College
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