Kandi Torres
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
11
11
years of professional experience
Work History
Property Manager
Orange Lake Rv Resort
2023.11 - Current
- Handles tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintains positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Monitors progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitors timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Conducts regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Property Manager
Ocala Sun Rv Resort
2013.03 - 2023.10
- Successfully managed all aspects of the RV park's operations, including reservations, check-in/check-out procedures, and customer inquiries.
- Maintained a high level of guest satisfaction through excellent customer service, addressing concerns, and resolving issues promptly.
- Oversaw a team of 30 staff members, including maintenance, housekeeping, and front desk personnel, ensuring smooth daily operations.
- Implemented and enforced park policies and regulations to ensure the safety and enjoyment of all guests.
- Conducted regular inspections of facilities, grounds, and utilities, identifying and addressing maintenance and repair needs.
- Managed campground finances, including budgeting, expense tracking, and revenue management.
- Developed and maintained positive relationships with local suppliers, contractors, and vendors.
- Implemented marketing strategies to attract new guests and increase occupancy rates.
- Organized and promoted recreational activities and events for park guests, enhancing their overall experience.
- Maintained accurate records, including reservation logs, financial reports, and staff schedules.
Education
High School Diploma -
Lake Weir High School
Ocala, FL05.1997
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Property tours and inspections
- Occupancy Management
- Tenant and eviction laws
- Financial budgeting and reporting
- Adaptable
- Software Utilization
- Exceptional oral and written communication skills
- Staff Management
- Tenant relations
Timeline
Property Manager
Orange Lake Rv Resort
2023.11 - Current
Property Manager
Ocala Sun Rv Resort
2013.03 - 2023.10
High School Diploma -
Lake Weir High School
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