Summary
Overview
Work History
Education
Skills
University Clients
Timeline
Generic

Kara Seward

Pittsburgh,PA

Summary

Accomplished Accounts Executive with extensive experience in website and software development services, and application deployment. Adept at providing leadership to programming teams and serving as an escalation point for top higher education universities. Committed to delivering excellent client services while building and maintaining strong client relationships. Demonstrates strong people management skills with the ability to lead and motivate team members. Expert in navigating fast-paced work environments and switching gears quickly when needed.

Overview

16
16
years of professional experience

Work History

Account Executive

Zap Solutions
01.2021 - Current
  • Lead and manage website and software development projects, ensuring alignment with client requirements and company goals.
  • Serve as the primary escalation point for clients, addressing issues and concerns to maintain high levels of client satisfaction.
  • Oversee the deployment of applications, coordinating with cross-functional teams to ensure successful implementation.
  • Mentor and guide a team of programmers, providing support and fostering professional growth.
  • Implement process improvements to enhance project efficiency and quality.

Sr. Project Manager

Zap Solutions
06.2017 - 12.2020
  • Managed end-to-end project lifecycle for website and software development projects.
  • Collaborated with clients to understand their needs and deliver customized solutions.
  • Coordinated with development teams to ensure project milestones were met on time and within budget.
  • Conducted regular project reviews and provided status updates to stakeholders.
  • Identified and mitigated project risks to ensure successful project outcomes.

Project Manager

Zap Solutions
06.2009 - 05.2017
  • Assisted in managing website and software development projects, supporting the Project Manager in various tasks.
  • Communicated with clients to gather requirements and provide project updates.
  • Coordinated with development teams to track progress and address any issues.
  • Prepared project documentation and reports for stakeholders.
  • Contributed to process improvement initiatives to enhance project delivery.

Education

Bachelor of Science - Communications, Digital Media

University of Pittsburgh
Pittsburgh, PA
06-2009

Skills

  • Project Management
  • Database administration
  • Software Development
  • Application Deployment
  • Client Relationship Management
  • Team Leadership
  • Process Improvement
  • Agile Methodologies
  • Problem Solving
  • Communication
  • Relationship building

University Clients

  • Yale School of Medicine
  • NYU Grossman School of Medicine
  • Harvard Medical School
  • Monash University of Australia
  • Perelman School of Medicine at University of Pennsylvania

Timeline

Account Executive

Zap Solutions
01.2021 - Current

Sr. Project Manager

Zap Solutions
06.2017 - 12.2020

Project Manager

Zap Solutions
06.2009 - 05.2017

Bachelor of Science - Communications, Digital Media

University of Pittsburgh

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